Legal services and support

In response to COVID-19, arrangements for legal support services are changing to limit face-to-face contact and protect public safety.

For useful information or legal support, you can visit:

In response to COVID-19 ADNSW offices are closed and temporarily suspended face to face enquiries. For free information about discrimination, sexual harassment, vilification and victimisation, contact staff by:

phone: 02 9268 5544

free call: 1800 670 812


The telephone enquiry service is operating as a call back service. Please call and leave a message.

The Public Defenders office remains open with minimal staff. The number of visitors per day is strictly limited. Contact Public Defenders on 9268 3111 for advice on access to the office from 10.00am - 4:00pm.

For information about arrangements in place at courts and tribunals in response to COVID-19, visit the Courts, tribunals and jury service page.

The Office of the Legal Services receives complaints about solicitors and barristers practising in New South Wales.

For more information about the role of this Office, the scope of its powers and for information about frequent complaint issues such as cost disputes, you should visit the Office of the Legal Services Commissioner website at

Due to the evolving COVID-19, the OLSC is operating on reduced staffing levels and remote working by staff, delays may be experienced in processing and handling your complaint and/or responding to your enquiry.  If you send correspondence by mail, there may be further delays.  Please contact us by email ( where possible.

If your email relates to a new inquiry we will contact you as soon as possible.

If your email is about an existing complaint it will be forwarded to your case officer who will contact you in due course.

Last updated:

23 Aug 2022

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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