Communities and Justice

Word list


This list explains what the bold words in this document mean. 

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Accessible 

When information is accessible, it is easy to:

  • find and use
  • understand.
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Complaint

When you make a complaint, you tell someone 

that something:

  • has gone wrong
  • isn’t working well.
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Emergency

An emergency: 

  • is a dangerous situation
  • is a thing we don’t expect to happen 
  • can put people’s health and safety at risk. 
Image of a piece of paper with a tick on it.

Policy

Policies are:

  • government plans for how to do things
  • where rules come from
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Provider

A provider supports people by delivering a service.

Image of a woman helping out a man in a wheelchair

Rights

Rights are rules about how people must treat you: 

  • fairly 
  • equally. 
Last updated:

26 Apr 2024