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Mental health and wellbeing

Employee Assistance Program

Whether directly affected or worrying about family and friends affected by the storms and floods, there is no predictability in reactions to emergency situations.

Each one of us experiences a differing response from anger to anxiety. Be aware that your feelings are a normal response to an abnormal situation, and there are options available to help.

The Employee Assistance Program (EAP) is available to listen to you and provide confidential advice, support, and information. Your immediate family can also access support under the EAP.

Help for former Family and Community Services staff

Call Converge on 1300 687 327 or email

Help for former Justice staff

Call Benestar on 1300 360 364 or email

Manager assist

If you see or become aware of any uncharacteristic behaviour or changes with your staff, see it as a prompt for offering further support, and possibly, additional professional help.

Remember – if you are unsure what to do, access Manager Assist through EAP to talk over concerns you may have about your staff.

Helpful resources

It’s important to look after your mental health and remember to check in with your friends, family and colleagues.

Here are links to tools to help you watch for signs of stress and cope after a natural disaster.

The department’s Employee Assistance Providers also have a range of useful factsheets on responding to the impacts of natural disasters and major weather events:



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Last updated: 24 Mar 2021