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The information in this section applies if a client is assessed to be at threat of domestic violence. There are additional provisions where your client is at serious threat (as set out in a separate section below).
Yes. Where you have assessed that there is a domestic violence threat to your client and you want to:
(a) share your client's personal and/or health information to the Central Referral Point (CRP) or Local Coordination Point,
(b) receive referrals from the LCP and make further referrals for support services.
You must seek and obtain your client's consent to share their information (unless you are police or the local court).
You do NOT need the perpetrator's consent to share their information.
Where your client does not give consent to share their information, you cannot share their information under Part 13A or under NSW privacy laws.
For more guidance refer to our consent case examples
Where you want to make referrals to domestic violence support services or to provide support services
You can only share the information with the Central Referral Point (CRP) or the Local Coordination Point (LCP). This is because when sharing information under Part 13A in order to access domestic violence support services, the information must flow through the LCP.
Under Safer Pathway (PDF, 385.9 KB), Local Coordination Points have been established in some areas in NSW to coordinate domestic violence support services for victim-survivors, and to collect information and make referrals.
The Women's Domestic Violence Court Advocacy Service (WDVCAS) hosts the LCPs for women across NSW, and Victims Services acts as the LCP for all male victims and some female victims.
Where your client is 'at threat' and you want to share information for them to access support services, you must share it initially with the CRP, LCP or a WDVCAS (where Safer Pathway has not yet been rolled out).
Where you have received a referral from an LCP or another service provider that received the information from an LCP under Part 13A, you may make further referrals under Part 13A directly to other domestic violence support services (with your client's consent), and share information about your client and the perpetrator for this purpose.
Where you also want to make other referrals directly to services, you may share your client's information in accordance with NSW privacy laws. These laws mean you must have your client's consent and you must not share the perpetrator's information. This is because the information is no longer shared under Part 13A.
You are responsible for decisions about what information you consider necessary to share to make referrals or to provide domestic violence support services to your client.
The information can be about your client and/or the perpetrator.
As a guide, information shared may include, but is not limited to:
Where there are domestic violence proceedings underway, you may also share:
21 Nov 2022
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.