PSP Process Maps

PSP Process Maps are designed to help DCJ and PSP practitioners understand PSP systems and processes, and how to apply them in casework practice.

The PSP process maps:

  • provide a visual overview of the tasks and roles required to achieve permanency
  • show what actions are required at each stage of the permanency process and by whom
  • include data capture and activities in ChildStory.

The process maps are an aid to help understand PSP systems and processes. They do not replace PSP policies, rules, practice guidance or business rules. The maps will be updated when needed to reflect changes in the legislative and policy framework.

We recognise that some systems and processes may vary between DCJ districts, and PSP providers, reflecting local operational conditions.

To provide feedback and for more information, contact your Permanency Coordinator or email

Please print the below files in A4 or A3, landscape orientation, and colour:

Last updated:

01 Mar 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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