Successful grant recipients

Combatting Social Isolation for Seniors during COVID-19 Grants Program

In 2020, the NSW Government awarded more than $700,000 in funding for projects to reduce social isolation for seniors during COVID-19. This included $100,000 from the Ministerial Advisory Council on Ageing (MACA) for projects that supported their work plan.

24 organisations received funding to deliver innovative programs that helped older people connect with each other through online engagement or other methods that maintain social distancing.

Bangalow Men's Shed Incorporated

Bangalow Addressing Social Isolation in COVID-19 for Seniors (BASICS)

Fourteen Bangalow organisations came together to establish a centralised call centre targeting social isolation and loneliness among seniors. The centre coordinated support services to supply pre-cooked meals, issue cash vouchers for basic needs, distribute fresh vegetables and produce, and supply firewood and warm clothing to seniors.

For more information, please contact

Bellingen Shire Council

Connect and GO GO GO

Bellingen Neighbourhood Care Network, Community Radio 2BBB and Bellingen Council libraries jointly:

  • connected isolated seniors through 'Have a Chat' regular phone and online conversations
  • provided preloaded devices and librarian telephone support to connect seniors with limited online access
  • provided an online and community radio broadcast of life story interviews with seniors.

For more information, please contact

CASS Care Ltd

Connecting Seniors with no Boundary

The project offered social and emotional support to Chinese and Korean speaking seniors aged over 65 in metropolitan Sydney and Wollongong who were isolated at home because of COVID-19. Volunteers made individual and group contact with seniors through telephone, social media platforms, Zoom, and YouTube.

For more information, please contact

Cobar Shire Council

Staying Connected and Keeping Busy

Cobar Shire Council reached out to isolated seniors via weekly phone calls. The conversations provided regular wellbeing check-ins and helped keep minds busy during isolation. The council also arranged for library books and craft activities to be delivered to seniors’ homes.

For more information, please contact

Community Housing Ltd

Better Together (social connection during physical distancing)

This project offered a combination of online, telephone and offline connection opportunities for seniors. Seniors in regional areas, particularly social housing tenants, were connected with local groups and activities, and supported to develop technology skills and take advantage of diverse activities resulting from digital inclusion initiatives that bridged geographical divides.

For more information, please contact

Dance for Parkinson's Australia Ltd

Creating in Place and Dancing through the Wire

Dance for Parkinson’s NSW countered the physical divide by creatively connecting communities across the state. The project included:

  • adapting dance classes to online formats
  • bespoke at-home DanceLabs linking rural and urban communities
  • piloting a free descriptive telephone class
  • technical and social support.

For more information, please contact

FORM Dance Projects

Together We Dance

Together We Dance is a digital initiative by FORM Dance Projects to enable seniors over 65 and people diagnosed with Parkinson's disease in Western Sydney to connect and socialise through physical and creative activities.

For more information, please contact

Greater Hume Council

Seniors Staying Connected in Times of Isolation

The project reduced isolation and loneliness by bringing seniors and the community together during COVID-19 and beyond. It was geographically spread across the rural location of Greater Hume Council. The project used online communication tools as well as other methods for social connection.

For more information, please contact

Human Appeal Australia Community Care Limited

H.O.P.E (Helping Older People Engage) in Isolation for Muslim Seniors

Multilingual volunteers conducted social support video and phone calls with isolated Muslim seniors throughout Sydney. The H.O.P.E project guided, engaged and connected Muslim seniors who had access to online technology with other seniors or volunteers. The Walk-While-We-Talk initiative was offered to seniors with limited online access or capability.

For more information, please contact

Inner West Council

Get Connected Stay Connected (Online and Beyond)

The Inner West Council delivered a suite of online programs for seniors, designed to create social connection, improve wellbeing, and target loneliness and mental health during sustained isolation. The project featured an eight-week Oral History Wellbeing Program, Keeping Connected Phone Link service, and online creative activities facilitated by mental health professionals, art therapists and group facilitators.

For more information, please contact

Lachlan Shire Council

Home and Community Care Newsletter

Lachlan Shire Council introduced an interactive fortnightly newsletter featuring interviews with residents across the shire, photos, puzzles and exercise plans. Residents contributed by sharing stories, recipes and interests. Staff and volunteers contacted clients through the fortnight to complete puzzles together and discuss the newsletter’s content.

For more information, please contact

Little Bay Coast Centre for Seniors Incorporated

Project "Hello"

Project "Hello" is a multi-layered seniors support project in South Eastern Sydney. It offered phone, mail and digital engagement to isolated seniors through trained multilingual volunteers. Seniors could access a monitored hub 12 hours a day, every day, and be referred to services.

For more information, please contact

Liverpool Women's Health Centre

Checking in on our Aunties: Keeping Mob Connected

Checking in on our Aunties: Keeping Mob Connected is a regular, purposeful and friendly yarn between Liverpool Women's Health Centre’s Koori specific worker and local senior Koori women. It provided proactive information and referral, community connection and kindness to break down loneliness and isolation using a trauma-informed, culturally-appropriate approach.

For more information, please contact

Living Connected Now Limited

Living Connected Online: supporting seniors’ clubs and groups to continue to meet using technology

In normal times, seniors thrive on regular social interactions in groups. Living Connected helped clubs, community groups and families on the south coast from Wollongong to Eurobodalla Shire, to continue to meet – virtually. The organisation provided assistance with technical set-up, hosted engaging sessions and upskilled novice users so no one missed out.

For more information, please contact

Northern Sydney Local Health District

Connect with Elderly Carers through the COVID-19 Pandemic

The project provided phone and Zoom conferencing facilitated by the Carer Support Service Officer of Northern Sydney Local Health District. Multiple weekly sessions engaged older carers, providing a supported 'virtual space' where they could connect positively, share, learn, laugh, access support and vital information. Facebook support was also provided.

For more information, please contact

Orange City Council


Connect-a-Kit is an interactive kit project targeted at seniors living in Orange that provided opportunities for social interaction, mental stimulation, new activities, and health promotion resources. Kits were delivered and exchanged on a fortnightly basis.

For more information, please contact

Plantingseeds Projects Limited

Grow Together – Connecting seniors online through gardening

Grow Together offered an online social network for seniors focused around sustainable gardening. Social isolation would be addressed through sharing photos and stories about gardening in the past, present and future. Basic smartphones would be distributed to 300 seniors in Western Sydney, with training provided by younger community members.

For more information, please contact

Port Stephens Council

Community Connections

Community Connections is a suite of programs designed to combat social isolation for seniors living in Port Stephens by maintaining and building new human connections between seniors – both virtually and creatively. The proposed activities were informed by the principles of social inclusion, community development and adult learning.

For more information, please contact

Royal District Nursing Service Limited

Optimising Social Connection during the pandemic by Helping Others with Respect and Unity (HOW-R-U?)

HOW-R-U? sought to address the increased public health concern of seniors in Lake Macquarie, Port Macquarie-Hastings and Tweed local government areas experiencing isolation, loneliness and depressive symptoms during COVID-19. It sought to ameliorate the isolation experienced as a result of physical/social distancing through adapting a proven volunteer-based telephone intervention that improves social connection and overall wellbeing of seniors.

For more information, please contact

St Vincent de Paul Society NSW

Keeping Older Rural Australians Connected through Technology

This project increased the social and digital connectedness of socially-isolated seniors living in regional, rural and remote areas. It provided digital training for platforms such as Zoom, email, WhatsApp video calls and Facebook. The project enhanced seniors’ access to new and established networks (based on their needs and interests), vital information and resources.

For more information, please contact

Uniting (NSW.ACT)

Virtual Get Togethers

The project provided seniors in northern, eastern and western Sydney the opportunity to engage with others who have a common interest, and participate in the activity online or by telephone. The project reduced social isolation and loneliness while also supporting the development of new friendships that can be sustained outside the group.

For more information, please contact

Volunteering Wingecarribee Incorporated

Combatting Social Isolation in Wingecarribee

This brought seniors feeling isolated together by phone, local radio and newspaper. Many seniors residing in Wingecarribee are not connected with technology and depend on the basics for communication.

For more information, please contact

Warrigal Care


This project re-engaged more than 400 volunteers who had been made inactive due to COVID-19 lockdown and visitor restrictions. It enabled them to use their knowledge and experience to provide a range of social engagement opportunities to seniors at risk of isolation and loneliness in the Illawarra, Southern Highlands and Queanbeyan areas.

For more information, please contact

Winanga-Li Aboriginal Child and Family Centre

Winanga-Li Elders Link

Winanga-Li Elders Link ensured that Aboriginal Elders participated in and contributed to their community during their experience of COVID-19 distancing or isolation. Aboriginal seniors in regional communities were able to access remote social group opportunities and one-on-one support to prevent social disconnection or isolation.

For more information, please contact

Last updated:

13 Oct 2022

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