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Increase competency of Court Services staff in working with and supporting people with a cognitive disability
Directorate: Courts Services
Division: Courts, Tribunals and Service Delivery
Project summary
People with a cognitive disability are linked to appropriate support services during their contact with the Criminal Justice System as victims, witnesses and suspects/defendants.
Focus Area:
- Developing positive community attitudes and behaviours.
Project objective
In partnership with Justice Advocacy Services deliver face to face training for registry staff who interact with the public.
The challenge
Ensure that people with a cognitive disability are linked to the appropriate support service during their contact with the NSW Criminal Justice System as victims, witnesses and suspects/defendants.
Why is this important?
As a division we want to support and assist customers to fully participate in their court process.For customers with a cognitive disability support from Justice Advocacy Service will assist them to exercise their rights throughout their contact with the NSW criminal justice system.
What will success look like?
- Staff in customer facing roles receive training.
- Justice Advocacy Services see an increase in referrals to their service.
How will you measure success?
Success will be measured against the % of staff who complete the training and the % increase of referral to Justice Advocacy Services from court registry staff.
Status report
Current Status: Progressing
Date: 12/10/2020
Status Notes:
Status Explanatory Note:
Status reports provided:
Last updated:
24 Nov 2021
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