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Directorate: Justice Strategy & Programs
Division: Strategy Policy & Commissioning
Training for DCJ staff in Flexible Service Delivery (providing reasonable adjustments for people with disability) Training.
Training is offered and tailored to a specific business centre or locations needs to ensure that they can provide a seamless disability inclusive service. It build staff capabilities to problem solve and is skills based on providing reasonable adjustments in a client centric manner for clients with disability.
The blended training program addresses assumptions and stereotypes about people with disabilities. It also provides staff the tools to address inherent disability discrimination.
As a leader in disability inclusion action planning, DCJ has a responsibility to ensure that frontline staff build their capabilities to provide an inclusive client centric service.
Staff are knowledgeable and are able to implement seamless reasonable adjustments for clients with disability.
A pre-training survey is sent to staff attending training, which forms a base line for knowledge and confidence levels ( in interacting with people with disability). The survey is repeated at the conclusion of training. The average survey indicates an increase in knowledge by about 20% and an increase in confidence levels.
Current Status: Pending
Status Explanatory Note:
Status reports provided:
24 Nov 2021
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.