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Directorate: Justice Strategy & Programs
Division: Strategy Policy & Commissioning
Update of current Justice E-Learning module – Disability and Flexible Service Delivery module to cover the whole Department.
The existing Justice E-Learning module – Disability and Flexible Service Delivery will be updated and modified as part of a broader cultural awareness and inclusion change strategy designed to specifically build DCJ staff inclusion capabilities.
The module may be used in a blended approach (or stand-alone) with Flexible Service Delivery a practical course focusing on reasonable adjustments and tailors training to business centres core business and its clients with disability.
To make the module relevant across the breadth of services offered by DCJ, may include the working group reviewing the feasibility of dividing the module into separate modules on disability awareness and inclusion and examining the need for further content.
The other challenge is implementing overarching strategies to increase the uptake of the course to ensure a shared understanding of disability awareness and inclusive practices across DCJ staff.
This E-Learning is a key driver of cultural change. It targets DIAP outcome area – Attitudes and Behaviours. One of the learning outcomes is provide staff with the principles behind making reasonable adjustments. This knowledge can be influential in empowering staff to provide a flexible and inclusive service for people with disability.
The E-Learning is positively received across the breadth of the Department and staff members actively seek to engage in the E-Learning. Staff enhance their capabilities in particular Value Diversity and Commit to Customer Service.
The new disability awareness and inclusion module/s are enthusiastically received, with business areas including the module/s as part of an induction process for staff. The uptake in numbers of staff accessing the E-Learning and individuals modifying their response to be inclusive of people with disability.
Current Status: Progressing
Status Explanatory Note:
Status reports provided:
24 Nov 2021
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.