Creating Accessible Digital Communications - Establishment of Accessibility Community of Practice

Directorate: Digital Experience Unit

Division: Corporate Services

Project summary

Focus Area: 

• Developing positive community attitudes and behaviours.
• Creating liveable communities
• Improving access to mainstream services through better systems and processes.

Project objective

Establishment and roll-out of Accessibility Community of Practice collaboration site for all Department of Communities and Justice (DCJ) staff.  The Community of Practice will enable staff to ask questions, seek advice and share information relating to accessibility.  It will be owned and managed by the Digital Experience Unit, who will also contribute information and resources.

The challenge

This work addresses the challenge of staff having no place to raise questions or seek and share information and advice on accessibility.
This is important because many staff have questions or need advice on accessibility but don't know who to reach out to in DCJ.  The Community of Practice faciliates quick and easy sharing of information, advice and best practice for accessibility. 

What will success look like?

Level of membership across DCJ, number of questions raised and resources made in response to the questions or support requested, Number of service now requests for review of digital accessibility.

Status report

Current Status: Progressing

Date: September 2023

Status Notes:

September 2023 - Site was established in December 2022

July 2022 - SharePoint online collaboration site has been created.  Site will be available for DCJ staff once content and structure is established.