Accessibility for Digital Communications Policy
How we’re meeting the global Website Accessibility Policy
Risks of inaccessible digital experience
The risks of inaccessible digital experience include:
- users unable to access or act on digital information relating to DCJ services
- making DCJ liable to complaints under the Disability Discrimination Act 1992 or the Anti-Discrimination Act 1977
- loss of trust in the reliability of DCJ digital content and therefore the DCJ brand
- reducing the productivity of DCJ staff members because non-accessible documents take longer to read and comprehend
- exposing DCJ to the risk of adverse findings following an audit by the NSW Auditor-General or complaints from peak bodies and the public
- not supporting an inclusive culture for staff by excluding people with:
- permanent or temporary disability such as and not limited to blindness and low vision, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity, neurological disability, auditory disability
- changing abilities because of ageing
- device limitations such as devices with images or audio disabled
- lower literacy
- diverse language backgrounds
- restricted bandwidth to download large media content files
- with reasonable adjustments at DCJ workplace to access digital communications.
and/or any combination of these.
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Last updated: 15 Sep 2021