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Related legislation and documents

Commonwealth legislation

The Disability Discrimination Act 1992 (Commonwealth) requires government agencies to give information and services in a non-discriminatory and accessible way. This ensures people with disability have the same basic rights as other people in the community.

In 2008, the federal government ratified the UN Convention on the Rights of Persons with Disabilities. Articles 9 and 21 of the convention recognise that having equal access to information, communications and services, including on the internet, is a human right.

NSW legislation

The Disability Inclusion Act 2014 (NSW) makes it clear that people with disability have the right to access information from government agencies in a way that is appropriate for their disability and cultural background, and enables them to make informed choices.

The Multicultural NSW Act 2000 (NSW) specifies the need to respect and make provision for the culture, language and religion of others within an Australian legal and institutional framework. NSW Government policy is that the NSW Government agencies fund the provision of language services (that is, interpreters and translated materials) when dealing with clients, in order to provide all clients with access to Government services.

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Last updated: 15 Sep 2021